Shipping & Returns
We ship worldwide and shipping costs are based on destination and product weight. Orders of £75 or more receive free shipping. Our standard service is 2nd class Royal Mail postage but a range of other of shipping options/speeds will be offered at the check out. In order to take advantage of the 'next day delivery' service your order must be placed by 1pm the day before delivery is required.
If you are not happy with your purchase you may return the item to us for a full refund provided that we receive it in new, unused condition within 14 days of delivery. We'll also pay the return shipping costs if the return is as a result of our error (you received an incorrect or defective item). Please obtain a certificate of posting when returning the goods as we cannot be held responsible for packages which go astray.
If you need to return an item, simply login to your account, and under the My Account menu click the Completed Orders link and then the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.